Here is how you check whether your phone supports Wi-Fi calling:Īndroid Phones: Wi-Fi calling is supported on most current Android phones. If you are trying to conserve your minutes, we recommend connecting to Wi-Fi and using calling apps such as WhatsApp, Line, Facebook, Skype or WeChat. Please note: If you use minutes while on Wi-Fi, you will be using your monthly minutes. International rates still apply for international numbers. Wi-Fi calling is a free service when calling a U.S., U.S. It's simple to use with no separate application or log-in required. It’s a perfect solution when you find yourself in an area without good service reception. Wi-Fi calling is a service for Android and iOS smartphones that lets you make and receive phone calls over a Wi-Fi connection. Do not submit a port-in for a number that was already ported within the last 48 hoursįor help with porting your number, call 1-83 or dial 611 from your Gen Mobile phone.For the Blue Network, you must use an AT&T compatible device - international devices will not work.The device you are porting into must be network unlocked, paid off, 4G VOLTE compatible and not barred for any reason (e.g.Your number must be ACTIVE on your original carrier throughout the port-in process Do not cancel your account with your original carrier until your number is transferred to Gen Mobile.Call your carrier and verify your account information before starting the port-in process, pay off any balance due and remove any port protection feature.To expedite your number transfer, we recommend the following: Once you submit your number transfer request, it may take up to 48 hours for your current carrier to release your phone number. If you use a different ZIP code, the port may be delayed up to 48 hours. the first 6 numbers of your phone number) as provided here. When submitting the ZIP code, utilize the ZIP code associated with your area code and prefix (i.e. Ask your carrier for the PIN that is needed to port your number and request the removal of any port protection To bring your phone number to Gen Mobile, you will need the following account information:
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